Terms of Service

Effective Date: 21 January 2025

Welcome to Nurtova. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree to these terms, you may not use our website or services.

1. General Information

• Company Name: Nurtova

• Website URL: https://www.nurtova.com

• Contact Information: contact@nurtova.com

2. Eligibility

You must be at least 18 years old to purchase products from our website. By placing an order, you confirm that you are legally eligible to enter into a binding agreement.

3. Products

All products offered on our website are intended for personal use only and are not for resale. The information provided on the website is for general informational purposes and is not a substitute for professional medical advice.

4. Payment and Pricing

• Prices are listed in US Dollars and are subject to change without notice.

• We accept the following payment methods: Square Payment Processing.

• Orders are subject to acceptance and availability. If an item is out of stock, we will notify you promptly.

5. Shipping

• Orders are shipped within three days after payment is received.

• Shipping times may vary depending on your location. Standard shipping is estimated at 3 to 5 days for delivery.

6. Refunds and Returns

Refund and Returns Policy

Effective Date: 21 January 2025

At Nurtova, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and returns policy below.

1. Return Eligibility

• Items must be returned within 30 days of receiving your order.

• Products must be unopened, unused, and in their original packaging.

2. Non-Refundable Items

• Opened or used products cannot be returned or refunded.

• Items purchased on sale or with a discount are not eligible for a refund.

3. How to Initiate a Return

To start a return, please contact us at [Insert Email Address] with the following information:

• Your order number

• Reason for the return

• Proof of purchase (e.g., receipt or confirmation email)

We will provide you with return instructions and the return address.

4. Refund Processing

• Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

• Shipping fees are non-refundable unless the product was damaged or incorrect.

5. Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

• We will arrange for a replacement or issue a full refund, including shipping costs.

6. Cancellations

• Orders may be canceled before they are shipped. Contact us immediately if you need to cancel your order.

For any questions about refunds or returns, feel free to reach out to us:

• Email: contact@nurtova.com

7. Disclaimer of Warranties

Our products are sold “as is” and without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

8. Limitation of Liability

Nurtova is not liable for any damages resulting from the use or inability to use our products or website, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

9. Governing Law

These terms are governed by the laws of United States.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.

11. Contact Information

If you have any questions about these Terms, please contact us at contact@nurtova.com.